The previous post dealt with making
first contact with your prospective big fish and how to make a positive first
impression. Today we’re going to cover feeling out the personality of your
prospective big fish in order to match the right salesperson to the fish.
You need to do this in two steps:
There are essentially three different
selling personalities:
· Sage
· Pal
· Pit Bull
The Sage
This salesperson offers knowledge,
experience, comfort and trust. They can make a concerned customer feel at ease.
In order to be successful they need plenty of information, a demo of the
product and/or service, and references and case studies if possible.
The Pal
Much like it sounds, this is a
salesperson that shines at building relationships. They can instantly relate to
the prospective client and make them feel like old friends in no time. They
work best with clients who are looking for friendship, information, and are in
a similar peer group as the salesperson. This peer group can include anything
from age and culture to hobbies and nightlife. While sharing experiences can be
beneficial to creating a new relationship, your salesperson must always keep it
professional and respectful. The resources this personality type needs is assistance
pairing with the right client, an entertainment (or schmoozing) budget, and the
right information to meet the client’s needs.
The Pit Bull
Obviously this personality type is a
little more aggressive than the others; their focus is solely on the business
and the bottom line. While this personality may seem harsh to a majority of
people, there are some business people who respect someone who can get right down
to business and focus on the benefits of a partnership. This salesperson will be
required to have some authority as they will likely be closing deals on the
spot. They will also need plenty of resources and access to products and
services. This salesperson is best placed in environments where they can work
independently, exercise authoritative discretion, and seal deals quickly.
These three personality types can all
be successful when used appropriately in the right selling environment. You can
easily see how matching the right salesperson to the right client has the
potential to secure more big fish, and for a longer period of time.
Please reach out to me if you need
help figuring out which personality type each of your salespeople fit into to
get your big fish plan in action.