Privacy Policy – SK Business Coaching

1. Introduction

This Privacy Policy explains how SK Business Coaching Pty Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or interact with us.
By using this website, submitting information, or engaging our services, you consent to this Privacy Policy. If you do not agree, please do not use the website.

2. Compliance

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

3. Information We Collect

We may collect the following types of personal information:
Personal details

• Name
• Email address
• Phone number
• Business name and job title
• Details of your business

Website interaction

• IP address, browser type, device identifiers
• Pages visited, session data, referring websites
• Cookies and analytics data

Service-related information

• Information provided through coaching enquiries or bookings
• Communication history and feedback

We do not intentionally collect sensitive information unless required and permitted by law (e.g., where you voluntarily provide business performance data for coaching purposes).

4. How We Collect Information

We collect information through:

• Website forms and contact requests
• Consultation or coaching inquiries
• Email, SMS, and phone communication
• Cookies and web analytics tools (e.g., Google Analytics)
• Social media interactions
• Event registrations and newsletter sign-ups

You may interact with our site anonymously, but this may limit some services.

5. Use of Personal Information

We use your information to:

• Respond to enquiries and deliver coaching services
• Provide resources, updates, and relevant business content
• Improve website performance and user experience
• Conduct marketing and advertising activities
• Maintain business records and comply with legal obligations

We do not sell your personal information.

6. Direct Marketing

We may send you business insights, coaching updates, or promotional material.
You can opt-out at any time by clicking “unsubscribe” or contacting us.

7. Disclosure to Third Parties

We may share information with trusted service providers where required for business operations, including:

• Email and CRM systems
• Marketing platforms (e.g., Facebook, Google)
• Website hosting and analytics providers

We limit disclosures to what is necessary for service delivery and compliance.
We do not permit third parties to use your information for their own marketing without consent.

8. Data Security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, or disclosure.
However, no internet transmission is completely secure. Providing information is at your own risk.

9. International Transfers

Some service providers (e.g., cloud software platforms) may store data overseas. Where this occurs, we take reasonable steps to ensure compliance with Australian privacy laws.

10. Cookies & Tracking

Our website may use cookies and tracking technologies to:

• Improve site performance and experience
• Support retargeting and marketing campaigns
• Analyse visitor behaviour

You may disable cookies in your browser settings, but functionality may be affected.

11. Access & Correction

You may request access to or correction of your personal information by contacting us. We will verify your identity before releasing information.

12. Website Links

This website may contain links to external sites. We are not responsible for their privacy practices. Review their policies before providing personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website. Continued use indicates acceptance of changes.
Last updated: [Insert date]

14. Contact Us

For privacy enquiries or requests, contact:
SK Business Coaching Pty Ltd
Email: info@skbusinesscoaching.com.au